Order Processing and Shipping Times

We ship worldwide via premium carriers. During non-sale periods, express orders are processed the same business day if placed by 2pm EST. Ground orders are processed within 1-2 business days. Please allow 2-3 business days to process your order during sale periods and holidays. Please note that some services may not be available in all countries/regions.

Estimated Delivery Times:

UPS Ground: Delivery within 5-7 days
UPS Second Day Air: Delivery within 2-4 days
DHL Express: 2-4 days

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

Shipping Costs

Shipping costs will vary depending on the size, weight and destination of your chosen items. As indicated at the time of purchase and by the order confirmation email, you are responsible for any and all shipping costs associated with the delivery. Once you are at checkout, the shipping fee will show above the total cost. Shipping fees may vary depending on the shipping method of your choice. All relevant delivery options available for your order and to your destination will be displayed at checkout. For last minute purchases, Express delivery is available to most destinations.

United States Ground Deliveries: Complimentary shipping and returns.
United States Express Deliveries: Shipping fee of $20; Complimentary returns.
International Deliveries: Shipping fee of 20 € or £, depending on region; Complimentary returns.

For more information, please visit our Orders & Shipping page HERE

The Play Bag

Accessories/The Play Bag